As part of our case-management service we can help the veteran to find stable housing so that they have a base from which they can begin to address their other issues.  While not a housing agency, we work with a wide variety of partners and organisations to find suitable housing that meets the needs of the veteran and this can help them to move on.


James’ story

As luck would have it James bumped into a Finchale Veteran’s Case Worker outside his local supermarket. James had a history of alcohol and drug use and was known to the case worker. They stood chatting for a while and James disclosed that he was on his way to the Salvation Army Hostel to try and sort out accommodation since he had been kicked out of his home, which apparently was a regular occurrence.

While Finchale has relationships with many housing associations such as Gentoo, Anchor, Bibby and Brims House and Thirteen care and support, James needed constant care. His case worker suggested an introduction to Avondale House could be appropriate in James’ case. Avondale House is a fantastic veteran’s supported housing complex in Newcastle and after discussion with James he agreed to an appointment with them. With his case worker he attended this and as a result was offered a flat on a two year contract.

Now that James has stable housing he is able to focus on the future. He has upgraded his educational skills and engaged with an Employment Coach at Finchale; she sorted out his CV, cover letters as well as taking him through an interview techniques course. James now attends an evening class and is actively seeking employment.

James commented:

“ … without that chance meeting I was looking at being on the streets. I need to get sorted with skills so I’m out of here (Avondale) before my two years are up and standing on my own two feet, it’s a brill place…” 

Avondale’s comments:

“We were only too pleased to be able to help James and luckily we had a flat available straight away.”